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Refund Policy for Writrox Solution Private Limited:

At Writrox Solution Private Limited our utmost priority is to deliver service to our clients. We acknowledge that there might be instances where you may need to cancel your order. Kindly refer to the information provided below regarding our Return Policy, which covers cancellations and refunds;

1) Cancellation of Orders, within 24 Hours;

Clients have the flexibility to cancel their orders within 24 hours from the time of placement and successful payment completion.
If the cancellation is requested within this timeframe we will initiate a refund process.

2) Cancelling an order, within 48 hours;

In the event that customers decide to cancel their order within 48 hours of placing it a cancellation fee equivalent, to 5% of the order amount will be deducted. This fee is applied to compensate for the expenses incurred in initiating the service and allocating resources promptly upon receiving the order.

3) Refund after Delivery of First Draft:

After receiving the draft if you decide to cancel the project we will discuss the possibility of a refund, with our team at Writrox Solution Private Limited. The refund amount will be determined based on the work completed and resources invested up until that point.

4) Order Cancellation by Writrox Solution Private Limited:

In the event that Writrox Solution Private Limited cancels an order, at any stage during the project a complete refund will be provided to the client.

Important Notes;

Please note that refunds will be issued using the payment method you used for your transaction. If you wish to cancel it is your responsibility to initiate the process through our designated channels. Any additional fees or charges associated with the refund (such, as transaction fees) will be your responsibility. If you have any questions or wish to proceed with a cancellation please reach out to our customer support team at info@writrox.com.

Kindly be aware that Writrox Solution Private Limited reserves the right to update or modify this Return Policy without notice. We encourage you to review this policy for any changes.

5) Refund Processing Time:

Once a refund request is approved, the refunded amount will be credited within 5-7 business days to the original payment method used for the transaction. This timeline ensures that clients receive their refunds promptly after the cancellation process is initiated.


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